Privacy Policy

1. Who We Are

Cohlee Storage and 3PL Services is a warehousing and third-party logistics business operating from Reliance MET City, Haryana, India. We are committed to protecting the privacy of individuals who contact us or use our services.

If you have any questions about this policy, please contact us at [email protected].

2. Information We Collect

We may collect the following personal information when you contact us or enquire about our services:

• Name — your full name or the name of your representative
• Company name — the name of your business or organisation
• Email address — to respond to your enquiry or send quotations
• Phone number — to contact you regarding your enquiry
• Shipment or storage enquiry details — information about the goods you wish to store or ship, the services you require and any other details you provide

We collect only the information that is necessary to respond to your enquiry and provide the services you have requested.

3. How We Collect Information

We collect personal information through the following channels:

• Contact form — when you submit an enquiry through our website
• WhatsApp — when you message us via WhatsApp
• Email — when you send us an email directly
• Phone — when you call us

4. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiry in a timely manner
• To prepare and send quotations for storage, office rental or fulfilment services
• To provide the warehousing, storage and logistics services you have requested
• To communicate with you about your booking or ongoing services

We do not use your personal information for marketing purposes without your consent.

5. Sharing of Information

We do not sell, rent or trade your personal information to any third party.

Your information may be shared with logistics partners, customs agents or other service providers only when it is necessary to fulfil the specific services you have requested from us. In such cases, we share only the minimum information required and only with parties who are bound to handle it responsibly.

6. Data Security

We take reasonable measures to protect the personal information you share with us from unauthorised access, disclosure or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain your information only for as long as is necessary to fulfil the purposes described in this policy or as required by applicable law.

7. Your Rights

You have the right to request access to the personal information we hold about you, to request corrections, or to ask us to delete your information where it is no longer required. To make such a request, please contact us at [email protected].

8. Updates to This Policy

This privacy policy may be updated from time to time as our business grows and our practices evolve. Any significant changes will be reflected on this page with an updated date. We encourage you to review this policy periodically.

9. Contact

If you have any questions, concerns or requests regarding this privacy policy or the way we handle your personal information, please contact us:

• Email: [email protected]
• Phone: +91 8368402873
• Address: Plot 001, Street 11, Sector 7A, Reliance MET City, Jhajjar, Haryana, India